How do I pay online?
We try to make payments as easy as possible. We offer all card payments through Worldpay. Alternatively we accept payments through PayPal. We also accept payments by telephone. Please see "Our Payment Gateways" section below for further information.
What payment cards do you accept online?
We accept all major credit/debit cards including Mastercard, MasterPass, Visa, Visa Debit, Visa Electron, American Express, Maestro.
Is paying by card secure on this website?
Yes. When you pay online, your payment is carried out securely via Worldpay or PayPal with the highest level of encryption.
I live outside the United Kingdom. How do I pay in British money?
All our shop prices are shown in GBP (British Pound Sterling). Your payment will be billed in GBP. Your own debit/credit card (or PayPal account) will exchange the rate into your own country's currency.
I have received a payment confirmation email from Worldpay that I do not understand?
If you have selected Worldpay (formerly Cardsave) to pay online, you will receive a confirmation email confirming the status of your order. If the Transaction Status shows "Denied" or "Failed", then your payment has been rejected. If the Transaction Status shows "Authorised", then your payment has been successful. If you have any questions, please contact us and we'll be happy to help.