Ordering & Payment
How do I place an order online?
To make a purchase, add the item(s) to the shopping basket. All shop prices are shown in UK British Pound Sterling (£ GBP).
Shop prices do not include shipping (shipping is added at the checkout and is based on the weight of your order).
How much does shipping cost?
The shipping cost will depend on the weight of your order. Magazines vary enormously in weight, so the easiest way to determine the shipping cost is to simply select the item(s) you wish to purchase, click "add to basket" and then select "calculate postage cost" and choose the destination country. The postage cost will then be clearly shown before you reach the checkout. You can also view our shipping rates here. Is this website safe? Yes. Our website has been verified by Verisign (one of the most trusted authorities on the Internet) and shows that we are the rightful owner of this website. We use the VeriSign Trust™ Seal on our website. You can check the validity of our website by clicking on the Verisign Seal of Trust logo at the top righthand column on our website (shown on the Home page and all Shop product pages). VeriSign also monitor our website and perform a daily malware scan - so you can always be sure that areas are secure and you can buy with confidence. When you enter your name/address details at our checkout, you are entering details on a secure page (see the "https" in your browser and the padlock to show the secure high-grade 256-bit encryption provided by GeoTrust, Inc.). Can I place an order over the telephone?
Yes, you can order by phone with all major debit / credit cards. Please call us on 07733 396076 What payment types do you accept online?
We accept online payments through Cardsave and through PayPal. You can use all major credit and debit cards. Pay us securely through Cardsave. Cardsave is a member of the WorldPay Group, one of the UK's largest card processors. You can pay through Cardsave using all major credit and debit cards.
When you complete your order, you are securely directed to Cardsave's secure server to process your payment. We do not have access to your credit or debit card details. Cardsave handles transactions worldwide and are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). This is a compliance requirement which ensures all cardholder information is always stored, processed and transmitted securely. Credit and debit card transactions are processed by Streamline Merchant Services. Pay us securely through PayPal. You can pay us securely using all major cards through PayPal. Is paying by card secure on this site? Yes. When you enter your name and address details on our checkout page, you are entering details on a secure page (see the "https" in the browser and the padlock to show the secure high-grade 256-bit encryption). We do not see or store any of your card details. When you purchase online from us, the transaction is securely carried out through Cardsave or PayPal. What is "Verified by Visa" and "Mastercard SecureCode" (also known as 3D Secure)? "3D Secure" is a service provided by your card issuer that gives added protection when using your card online as it requires a personal password chosen by you. 3D Secure has been incorporated into Cardsave's website payment systems as it is an additional anti-fraud security initiative. Mastercard SecureCode MasterCard SecureCode provides a password-protected level of security when using your MasterCard / Maestro card online. The service allows you to create a password (known only to yourself) which you enter each time you use your card online. In order to register for MasterCard SecureCode, you will need to sign up for the service with the bank that issued your card, or you may be invited to register when redirected to the Cardsave page whilst you are making a payment to us. Once you have registered your own password with your card issuer, you will be automatically prompted at checkout to provide this password each time you make a purchase. This means that even if someone knows your card number, they will unable to complete a purchase without your private password. Verified by Visa Verified by Visa provides a password-protected level of security when using your Visa card online. This protects your card against unauthorised use. You can sign up for Verified by Visa with your payment card provider directly to set up the service or you may be invited to register when redicted to the Cardsave page when you make a payment to us. When using Verified by Visa, will be prompted to enter a password (known only to yourself), in addition to the normal payment card details when making a purchase at more than 300,000 websites across Europe. For further information, see the Mastercard/Visa websites below: http://www.mastercard.com/uk/merchant/en/security/what_can_do/SecureCode/faq.html http://www.visaeurope.com/en/cardholders/verified_by_visa.aspx I live outside the United Kingdom - how do I pay through PayPal in British money?
Your country's currency will automatically convert into British Pound Sterling for you. Are the magazines new or used?I live outside the United Kingdom - how do I pay through Cardsave in British money?
All our shop items are shown for sale in GBP (British Pound Sterling). Your payment through Cardsave will be in British Pound Sterling. When will my order be dispatched?
Orders are dispatched from the United Kingdom within 5 days of receiving payment (Monday to Friday, excluding weekends). Please then allow the necessary shipping time (see Delivery page). Once your order has been mailed, we will send you an email confirming dispatch. Can I select next-day delivery? At the moment, we do not offer the option of next-day delivery. However, if you order is urgent, please contact us by email or phone (before ordering) and we will do our best to help. I've placed an order - what happens next? 1. Once you've placed your order, you will receive an "order confirmation" by email. This lets you know we have received your order. If you don't receive the confirmation email within a few minutes of ordering, please check your spam folder. 2. Once we have dispatched your order, you will receive a "dispatch confirmation" email.
I've placed an order, but I'm not sure if the order has gone through correctly?
If you receive a "confirmation order" email from us, then your order has gone through. If you do not receive a confirmation order email (and have checked your spam folder), then simply contact us and we'll be happy to help.
Can I have my order sent to a different address?
Yes. When you place your order and enter your billing address, you will see the option "Is this the address you want your order delivered to?". If you would like the order sent to a different address, just select "no" and this will allow you to enter the delivery address details. Are all the items shown on the website owned by crazyaboutmagazines and in stock?
Yes. We own all the items that are shown on our website. All the magazines are carefully stored in our warehouse and are available to purchase and ready to ship. The photo shown on the website is of the actual item you will receive. We class our items as "second-hand" (most magazines we sell are now out-of-print), but please refer to the description of each magazine in our shop where we specify the exact condition (some items are "as new", others are "used"). We also check through every page of each magazine to identify the condition and will clearly state any defects. Many of the items have been bought by ourselves from new - other older vintage magazines have either been collected by ourselves over many years or bought from collectors in the past. Each magazine in our shop is graded according to condition. (See below for further details). Are the magazines original issues?
All magazines are the original complete issues. We never sell reproductions. How do you grade magazines? Excellent condition: unread, excellent throughout Very good condition: almost as-new, with minimal signs of wear Good condition: read condition, light finger creasing, light wear Fair condition: tears, creasing, generally well read Poor condition: tears, creases, very well read, may have some pages loose/missing; generally poor condition What packaging do you use?
All
magazines are securely wrapped in protective cellophane to prevent water damage and are shipped
in either a strong quality board-backed envelope or padded bubble envelope (sometimes both are used to ensure items arrive in great condition). Larger items may be boxed. All items are securely taped and clearly labelled "Fragile - Do Not Bend". All items we send are not visible through the outer packaging. All items are ALWAYS sent flat (items are NEVER rolled or folded (unless requested)).
How do I order a magazine not listed on your website? At crazyaboutmagazines, we currently have a wide range of magazines for sale in our shop. We still have many more magazines to list. If you are looking to order back issues of magazines that are not displayed in our online vintage magazine store, we may have a copy not yet listed for sale. Please contact us for further assistance. I am looking for a latest issue / forthcoming issue - can I order it online from you? We will do our best to try to obtain a latest issue or forthcoming issue for you. Please contact us for further assistance. I need to do research to find a particular magazine. Can you help? If you are looking for a certain article and would like our assistance in finding the relevant information / magazine, we will be happy to look through our huge archive for you. For this service, are fees are between £5 - £20. (This fee is refundable if an item is subsequently purchased from us). Can you photocopy or scan a particular article for me? No. We cannot photocopy pages from a magazine due to copyright. All items for sale in our shop are the original magazines.
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