Ordering & Payment
How much does shipping cost?
I am a customer outside the United Kingdom. How much will my order be?
All shop prices are shown in GBP (£ Great British Pound Sterling). When placing an order, your card will be debited in GBP and the exact amount you are charged will depend on the currency rate in your own country.
Cardsave (our merchant payment service provider) is part of the WorldPay Group and is one of the UK's largest card processors. When you place an order on our website, you are taken to Cardsave's secure server to process your card payment. Cardsave handles transactions worldwide and are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) ensuring all cardholder information is stored, processed and transmitted securely. We are also PCI compliant (WorldPay certified).
Secure payment through PayPal
You can pay us securely through PayPal using all major cards. You can even pay through PayPal if you don't have a PayPal account.
For further information about Cardsave and PayPal, please click here.
Yes. When you pay online, your payment is carried out securely via Cardsave or PayPal with the highest level of encryption.
Is this website safe?
Yes. On our checkout pages, all your details are entered on secure pages (see the "https" in your browser and padlock to show the secure high-grade 256-bit encryption provided by GeoTrust Inc.).
Once you've placed your order and made payment, you will receive an order confirmation by email. This lets you know we have received your order. If you don't receive the confirmation email within a few minutes of ordering, please check your spam folder or contact us.
If you receive a "confirmation order" email from us, then your order has been accepted and payment received. If you do not receive a confirmation order email (and have checked your spam folder), then simply contact us and we'll be happy to help.
If you have selected Cardsave/Worldpay to pay online, you will receive a confirmation email confirming the status of your order. If the Transaction Status says "Denied" or Failed", then your payment has been rejected. If the Transaction Status says "Authorised", then your payment has been successful. If you have any questions, please contact us and we'll be happy to help.
Orders are dispatched from the United Kingdom within 5 days (Monday to Friday, excluding weekends/bank holidays). Please then allow the necessary shipping time (see Delivery page). We will send you an email once your order has been dispatched.
At the moment, we do not offer next-day delivery. If your order is urgent, contact us (before ordering) and we can advise how quickly we can get the items to you. If you choose Royal Mail Special Delivery, we will dispatch your item within 5 working days and the item is guaranteed to arrive the next day by 1pm after dispatch.
Can I have my order sent to a different address?
Yes. When you place an order and enter your billing address, you will see the option "Is this the address you want your order delivered to?". If you would like the order sent to a different address, just select "no" and enter the alternate delivery address details.
What packaging do you use? Are items dispatched in concealed packaging?
All magazines are placed in protective cellophane bags to prevent water damage and are shipped in strong board-backed envelopes or padded envelopes (sometimes both are used to ensure items arrive in great condition). Larger items will be securely boxed. All items are mailed in concealed packaging. Items are always mailed flat (our items are never rolled or folded).
I missed a recent issue of my favourite magazine. Can I order the back issue from you?
New unread condition: brand new, unread condition
Excellent condition: unread, excellent throughout
Very good condition: almost as-new, with minimal signs of wear
Good condition: read condition, light finger creasing, light wear
Fair condition: tears, creasing, generally well read
Poor condition: tears, creases, very well read, may have some pages loose/missing; generally poor condition
How do I order a magazine not listed on your website?
At crazyaboutmagazines, we have a wide range of magazines for sale in our shop. We still have thousands more magazines to catalogue before being placed on our website. If you are looking to order back issues of magazines that are not displayed in our online vintage magazine store, we may have the copy not yet listed for sale. Please contact us and we'll be happy to help.
We will do our best to try to obtain a latest issue or forthcoming issue for you. Please contact us for further assistance.
I need to do research to find a particular magazine. Can you help?
If you are looking for a certain article and would like our assistance in finding the relevant information / magazine, we will be happy to search through our huge archive for you. For this service, our fees are between £5 - £20. (This fee is refundable if an item is subsequently purchased from us).
Can you photocopy or scan a particular article for me?
No. We cannot photocopy pages from a magazine due to copyright. All items for sale in our shop are the original magazines.